Terms of Service

Acceptance of Terms

Welcome to Yolo247, an online gaming platform operated by our company. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Player," or "you") and Yolo247 ("we," "us," or "our"). By accessing, registering for, or using our platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our services. Your continued use of the platform following any modifications to these Terms constitutes acceptance of such changes. We reserve the right to update these Terms at any time, and users will be notified of significant changes through email or platform notifications.

Age Restrictions and Eligibility

Minimum Age Requirements

You must be at least 18 years of age to create an account or use our services. We strictly prohibit minors from accessing our platform, and we implement robust age verification measures to ensure compliance. By registering for an account, you represent and warrant that you are of legal age in your jurisdiction to participate in online gaming activities.

Verification Process

All users must complete our identity verification process, which includes:

• Providing government-issued photo identification
• Proof of address through utility bills or bank statements
• Verification of payment methods and banking information
• Additional documentation as required by regulatory compliance
• Biometric verification for enhanced security measures

Jurisdictional Restrictions

Our services are available only to residents of jurisdictions where online gaming is legal and regulated. You are responsible for ensuring that your use of our platform complies with local laws and regulations in your jurisdiction. We reserve the right to restrict access from certain locations based on legal requirements.

Account Registration and Management

Account Creation

To use our services, you must create a personal account by providing accurate, complete, and current information. Each person is permitted only one account, and creating multiple accounts is strictly prohibited and may result in closure of all associated accounts and forfeiture of funds.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must:

• Use a strong, unique password and enable two-factor authentication
• Keep your login credentials confidential and not share them with others
• Notify us immediately of any unauthorized access or security breaches
• Log out of your account when using public or shared computers
• Regularly update your account information to ensure accuracy

Account Suspension and Closure

We reserve the right to suspend or close accounts for violations of these Terms, fraudulent activity, or as required by law. Reasons for account closure may include:

• Providing false or misleading information during registration
• Violation of responsible gaming limits or self-exclusion requests
• Attempted fraud, money laundering, or other illegal activities
• Abuse of promotional offers or bonus terms
• Harassment of other users or staff members
• Extended period of account inactivity

Responsible Gaming and Player Protection

Our Commitment to Responsible Gaming

We are committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activities. Our platform includes various features designed to support responsible gaming practices and prevent gambling-related harm.

Self-Exclusion and Cooling-Off Periods

Players can request self-exclusion from our platform for specified periods or permanently. During self-exclusion:

• Access to your account will be blocked
• You will not receive marketing communications
• Any pending bonuses or promotions will be forfeited
• Customer support will not process requests to reactivate the account before the exclusion period ends
• Funds in your account will remain secure and accessible after the exclusion period

Deposit and Loss Limits

We provide tools to set limits on your gaming activities:

• Daily, weekly, and monthly deposit limits
• Session time limits to manage gaming duration
• Loss limits to control spending
• Cooling-off periods for temporary breaks
• Reality checks to remind you of time spent gaming

Financial Terms and Transactions

Deposits and Withdrawals

All financial transactions must be conducted through approved payment methods. We process deposits and withdrawals according to the following terms:

• Deposits are credited to your account upon successful payment processing
• Withdrawals may take 24-72 hours to process, depending on the payment method
• Identity verification must be completed before processing withdrawal requests
• Minimum and maximum transaction limits apply based on your account status
• Currency conversion fees may apply for transactions in foreign currencies
• We reserve the right to request additional documentation for large transactions

Bonus Terms and Promotions

Promotional offers are subject to specific terms and conditions:

• Bonuses must be wagered according to specified requirements before withdrawal
• Time limits apply to bonus usage and wagering completion
• Game restrictions may limit which games contribute to wagering requirements
• Maximum bet limits apply when playing with bonus funds
• Abuse of promotional offers may result in bonus forfeiture and account closure

Anti-Money Laundering Compliance

We maintain strict anti-money laundering (AML) procedures:

• All transactions are monitored for suspicious activity
• Source of funds verification may be required for large deposits
• Unusual betting patterns or transaction histories will be investigated
• We cooperate with law enforcement and regulatory agencies as required
• Accounts involved in suspected money laundering will be immediately suspended

Game Rules and Fair Play

Game Integrity

All games on our platform use certified random number generators (RNGs) to ensure fair and unbiased outcomes. We maintain the highest standards of game integrity through:

• Regular testing and certification by independent testing laboratories
• Transparent return-to-player (RTP) rates for all games
• Detailed game rules and paytables available for all players
• Monitoring systems to detect and prevent manipulation
• Regular audits of game performance and payout statistics

Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Using automated software, bots, or other artificial intelligence tools
• Colluding with other players or sharing account information
• Attempting to manipulate games or exploit software vulnerabilities
• Engaging in fraudulent activity or using stolen payment methods
• Creating multiple accounts to abuse bonuses or promotions
• Reverse engineering or attempting to hack our software

Jurisdiction and Governing Law

Applicable Law

These Terms are governed by and construed in accordance with the laws of India, specifically the Information Technology Act 2000 and related regulations. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

Dispute Resolution

We encourage users to resolve disputes through our customer support team first. If a dispute cannot be resolved through customer service, we provide the following resolution mechanisms:

• Internal complaint procedures with escalation to senior management
• Mediation through approved alternative dispute resolution services
• Arbitration proceedings as a final resort before legal action
• Access to relevant regulatory complaint procedures

International Users

While our services may be accessible from various jurisdictions, users outside India acknowledge that they are accessing our services at their own risk and are responsible for compliance with local laws. We do not represent that our services are legal or appropriate for use in all jurisdictions.

Limitation of Liability and Disclaimers

Service Availability

While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access to our platform. We are not liable for service interruptions caused by:

• Scheduled maintenance and system updates
• Technical failures or internet connectivity issues
• Force majeure events beyond our reasonable control
• Third-party service provider outages
• Cyber attacks or security incidents
• Regulatory actions or legal requirements

Limitation of Damages

To the maximum extent permitted by law, our total liability to you for any claims arising from your use of our services shall not exceed the amount of money in your account balance at the time of the incident. We are not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, revenue, or business opportunities
• Emotional distress or psychological harm
• Third-party actions or content
• Technical malfunctions beyond our reasonable control

Intellectual Property Rights

Our Content and Trademarks

All content on our platform, including software, graphics, text, logos, and trademarks, is protected by intellectual property laws and remains our exclusive property. You are granted a limited, non-exclusive license to use our platform for personal gaming purposes only.

User-Generated Content

By submitting content to our platform (such as reviews, comments, or communications), you grant us a non-exclusive, royalty-free license to use, modify, and display such content for business purposes. You represent that you own or have rights to any content you submit.

Termination and Account Closure

Voluntary Termination

You may close your account at any time by contacting customer support. Upon account closure:

• Your remaining account balance will be returned to you after verification
• Pending bonuses and promotions will be forfeited
• Account data will be retained as required by law and regulation
• You will be removed from marketing communications

Involuntary Termination

We may terminate your account immediately for violations of these Terms, fraudulent activity, or as required by law. In such cases, we reserve the right to forfeit account balances obtained through illegal or fraudulent means.

Contact Information and Compliance

For questions regarding these Terms of Service, compliance matters, or legal inquiries, please contact us:

These Terms constitute the entire agreement between you and Yolo247 regarding your use of our services and supersede all prior agreements and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

By continuing to use our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.